The Sussex Digital team is funded by both Sussex ICB and The Digital Care Hub. We deliver high-quality training and support services designed specifically for care providers and their teams, helping to build digital awareness and strengthen protection against data breaches and cyber crime.

We recognise that a one-size-fits-all approach doesn’t work. With a strong understanding of the care sector, we appreciate the challenges you face and what truly delivers meaningful results.

Our engaging webinars and in-person training sessions can be customised to suit your organisation’s needs—whether you have a team of 5 or 500, and whether you operate locally in Sussex or across the UK.

With cyber crime on the rise, it is essential to equip your staff with the knowledge and tools they need to protect themselves, their colleagues, your organisation, and the people in your care, as well as their families.

While training requires investment, the cost of a cyber attack can be far greater. Choosing a trusted training partner ensures your team receives engaging, practical content that is both understood and retained, helping to safeguard your organisation for the long term.

Here is some examples of what we can offer:

Cyber Security Health Check

A simple review of current cyber security arrangements across each site.

This may include reviewing:

• Email security
• Password strength
• Access permissions for staff
• Device security (laptops, tablets and phones)
• Software updates
• Backup arrangements
• Use of two-factor authentication
• Wi-Fi and network security

This results in a short list of practical improvements to reduce cyber risk.

Email Security & Phishing Awareness

Email is the most common route for cyber attacks.

Support may include:

• Reviewing email account security
• Phishing awareness guidance for staff
• Advice if an account becomes compromised
• Secure email practices when sharing personal information

Password & Access Controls

We can review how staff access systems and information to ensure access is appropriate to their role.

Support may include:

• Creating or reviewing a password policy
• Introducing multi-factor authentication
• Reviewing shared accounts
• Guidance on password managers

Device & Data Security

Practical checks can include:

• Ensuring firewalls are active
• Installing or reviewing anti-virus protection
• Password protecting devices
• Ensuring software updates are applied
• Encrypting laptops and mobile devices
• Restricting installation of unauthorised software

Data Backup & Recovery

We can review backup arrangements to ensure important data is protected.

This may include:

• Identifying critical data
• Checking backup processes
• Ensuring automated backups are in place
• Testing recovery procedures

Data Security and Protection Toolkit (DSPT)

Support may include:

• Reviewing current DSPT progress
• Completing outstanding sections
• Preparing evidence
• Updating policies and procedures
• Supporting submission

Cyber Essentials Preparation

We can help organisations prepare for Cyber Essentials certification, which focuses on five key security controls:

• Firewalls
• Secure configuration
• Access control
• Malware protection
• Software updates
• Penetration testing
• Security monitoring
• Cyber Essentials preparation

Policy & Procedure Support

Where needed, we can review or help develop practical policies such as:

• Data Protection Policy
• Cyber Security Policy
• Password Policy
• Acceptable Use Policy
• Incident Response Procedure
• Backup and Disaster Recovery Plan

Policies are designed to be short and practical for care settings.

Staff Training & Awareness

Cyber security relies heavily on staff awareness.

Training sessions can include:

• Recognising phishing emails
• Safe use of email and attachments
• Password security
• Protecting personal data
• Reporting cyber incidents

Training can be delivered online or potentially through short practical sessions.

Embedding Digital Skills and Cyber Awareness

A key part of our approach is embedding good digital and cyber practices into everyday work, rather than simply delivering one-off training.

This may include:

• Following up with staff after training to reinforce learning
• Identifying staff who may need additional support with digital skills
• Providing targeted support where confidence is lower
• Helping organisations identify digital champions, leads or ambassadors within their teams

Digital champions can help:

• Support colleagues with digital systems
• Encourage good cyber security practices
• Act as a link between staff and management on digital issues

This approach helps ensure that improvements in cyber security and digital capability are sustained over time.

Digital Skills Training

Some organisations may also want support improving digital confidence among staff.

Possible training sessions include:

Microsoft 365 Skills

• Outlook (email management and security)
• Microsoft Teams (communication and collaboration)
• Word and Excel basics
• OneDrive and SharePoint document storage

Digital Skills for Care Staff

• Safe use of digital care systems
• Managing electronic records
• Secure document sharing
• Safe use of mobile devices

Data Protection Awareness

• GDPR basics for care staff
• Handling personal data
• Safe information sharing

Our approach: A Flexible and Modular Support Offer

We are not looking to 'sell you' an off the shelf product. Each organisation can choose the combination of support that suits them, for example:

• DSPT completion support
• Cyber security checks
• Policy review
• Staff training
• Digital skills training

The activities listed above are only examples of the support that could be provided.

Support can be delivered:

• Individually to each organisation
• Across the group
• As one-off support
• Or as ongoing assistance

Costs

Costs will depend on the type and level of support required.  However, we believe that a flexible and modular approach will deliver what you need without paying for things that you will never use.

Contact us for a no obligation chat about your digital safety concerns.  Our friendly team will guide and support you to find the support you need at a realistic price. 

nada@digitaltrainingteam.co.uk