You will be aware of the free training we have been offering to Sussex Care Providers over the past 4 years. Many of you have benefited from our support and will know that our sessions are engaging and easy to understand.

We are now offering support tailored to your business to ensure that all of your staff benefit from the training and ultimately your business.

This modular offering means that you can choose all or just the subjects that you feel would benefit your staff and company. We are not restricted to Sussex. If you have locations in other regions or nationally, speak to us about creating your ideal package.

Our offer covers but is not limited to the following:

Cyber Security Health Check

A simple review of current cyber security arrangements across each site.

This may include reviewing:

• Email security
• Password strength
• Access permissions for staff
• Device security (laptops, tablets and phones)
• Software updates
• Backup arrangements
• Use of two-factor authentication
• Wi-Fi and network security

This results in a short list of practical improvements to reduce cyber risk.

Email Security & Phishing Awareness

Email is the most common route for cyber attacks.

Support may include:

• Reviewing email account security
• Phishing awareness guidance for staff
• Advice if an account becomes compromised
• Secure email practices when sharing personal information

Password & Access Controls

We can review how staff access systems and information to ensure access is appropriate to their role.

Support may include:

• Creating or reviewing a password policy
• Introducing multi-factor authentication
• Reviewing shared accounts
• Guidance on password managers

Device & Data Security

Practical checks can include:

• Ensuring firewalls are active
• Installing or reviewing anti-virus protection
• Password protecting devices
• Ensuring software updates are applied
• Encrypting laptops and mobile devices
• Restricting installation of unauthorised software

Data Backup & Recovery

We can review backup arrangements to ensure important data is protected.

This may include:

• Identifying critical data
• Checking backup processes
• Ensuring automated backups are in place
• Testing recovery procedures

Data Security and Protection Toolkit (DSPT)

Support may include:

• Reviewing current DSPT progress
• Completing outstanding sections
• Preparing evidence
• Updating policies and procedures
• Supporting submission

Cyber Essentials Preparation

We can help organisations prepare for Cyber Essentials certification, which focuses on five key security controls:

• Firewalls
• Secure configuration
• Access control
• Malware protection
• Software updates

Before doing this, it would be helpful to understand what level of support your current IT provider already gives, particularly regarding:

• Penetration testing
• Security monitoring
• Cyber Essentials preparation

If it is something you wish to pursue, we can help prepare organisations to meet the standard.

Policy & Procedure Support

Where needed, we can review or help develop practical policies such as:

• Data Protection Policy
• Cyber Security Policy
• Password Policy
• Acceptable Use Policy
• Incident Response Procedure
• Backup and Disaster Recovery Plan

Policies are designed to be short and practical for care settings.

Staff Training & Awareness

Cyber security relies heavily on staff awareness.

Training sessions can include:

• Recognising phishing emails
• Safe use of email and attachments
• Password security
• Protecting personal data
• Reporting cyber incidents

Training can be delivered online or potentially through short practical sessions.

Embedding Digital Skills and Cyber Awareness

A key part of our approach is embedding good digital and cyber practices into everyday work, rather than simply delivering one-off training.

This may include:

• Following up with staff after training to reinforce learning
• Identifying staff who may need additional support with digital skills
• Providing targeted support where confidence is lower
• Helping organisations identify digital champions, leads or ambassadors within their teams

Digital champions can help:

• Support colleagues with digital systems
• Encourage good cyber security practices
• Act as a link between staff and management on digital issues

This approach helps ensure that improvements in cyber security and digital capability are sustained over time.

Digital Skills Training

Some organisations may also want support improving digital confidence among staff.

Possible training sessions include:

Microsoft 365 Skills

• Outlook (email management and security)
• Microsoft Teams (communication and collaboration)
• Word and Excel basics
• OneDrive and SharePoint document storage

Digital Skills for Care Staff

• Safe use of digital care systems
• Managing electronic records
• Secure document sharing
• Safe use of mobile devices

Data Protection Awareness

• GDPR basics for care staff
• Handling personal data
• Safe information sharing

Flexible and Modular Support

This proposal is fully flexible.

Each organisation can choose the combination of support that suits them, for example:

• DSPT completion support
• Cyber security checks
• Policy review
• Staff training
• Digital skills training

The activities listed above are only examples of the support that could be provided.

Support can be delivered:

• Individually to each organisation
• Across the group
• As one-off support
• Or as ongoing assistance

For an inital no obligation discussion contact: nada@digitaltrainingteam.co.uk