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Sussex Digital In Reach Team provides a free platform on which Care Providers across Sussex can access free advice and support on technology, digitalisation and data protection. We are run by the care providers for the care providers.
Upcoming Events
We aim to bring you a selection of useful & informative training solutions, supplier presentations and our very popular webinars helping you with important issues such as Data Protection, Cyber Security, NHS Mail and EMar
With so much going on, why not download a poster for your noticeboard showing upcoming events:
We aim to deliver an ongoing series of events to help you be compliant and improve your skills. Don't miss our very popular Free Upskilling Events, focusing on helping you improve your knowledge of Word, Excel, MS Teams and much more. See our Upskilling Page
Follow our Eventbrite Page for notifications of upcoming events.
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Bite-sized NHS Mail - Essential tips for Social Care Providers
Tue, 18 Mar 2025, 12:30
Data & Cyber Security- An Introduction to Learning Resources
Tuesday, 18 March 2025 14:00
Accessible Technology & Problem Solving in Adult Social Care - Part 1of 2
Wed, 19 Mar 2025, 11:00
MS Excel Tools
Wed, 19 Mar 2025, 14:30
Practical IT Skills Workshop - IT Systems and Devices
Thu, 20 Mar 2025, 14:30
Part 2 -Accessible Technology and Problem Solving in Adult Social Care
Fri, 21 Mar 2025, 10:30
Republish your DSPT in your lunch hour
Wednesday, 26 March 2025 12:30
Mental Capacity, Consent & Data Protection
Wed, 26 Mar 2025, 14:30
Data Security & Your Business Continuity Plan
Thursday, 27 March 2025 14:00
Interactive Workshop: Securing Your Email Systems for Social Care Providers
Tue, 1 Apr 2025, 11:00
Interactive Workshop: Recognising and Responding to Phishing Attacks and Scams
Wed, 2 Apr 2025, 14:00
Cyber Security for Social Care: A Hands-On Workshop
Tue, 22 Apr 2025, 11:00
Republish your DSPT in your lunch hour
As the 30th June deadline approaches, now is a great time to get your DSPT re-published
well in advance. If you've previously published your DSPT, our lunch hour workshop is just
what you need to make the process quick and easy.
Tue, 13 May 2025, 12:30
Or
Tue, 27 May 2025, 12:30
Bite-Sized NHSMail: Essential Tips for Social Care Providers
Join us for this 30-minute bite-sized session designed specifically for social care providers
without local admin support. This session will cover essential topics to help you streamline
your email management.
Wed, 14 May 2025, 12:30
Interactive Workshop: Securing Your Email Systems for Social Care Providers
In this interactive workshop, you’ll learn how to implement secure email practices to protect sensitive information and comply with data protection regulations. We’ll explore how to use NHSMail, Gmail, and Outlook—three widely used, free email systems—ensuring your communications remain secure.
Thu, 15 May 2025, 11:00
Interactive Workshop: Responding to Phishing Attacks and Scams
In this 1-hour interactive workshop, you'll gain the practical skills to recognise and respond
to phishing attacks and scams that could target you or your organisation. We will walk
through real-life scenarios and work together on identifying red flags and implementing
effective responses to these threats.
Fri, 16 May 2025, 14:00
Chatbot Artificial Intelligence - practical applications in social care
Join our online event to explore how chatbot AI can transform adult social care. Learn to
apply AI for data analysis, action planning, and operational improvements, draft care plans and reports aligned with guidelines (NICE, CQC, ACAS), and evaluate AI outputs for compliance with ethical, legal, and regulatory standards. Discover how to integrate AI into key processes like risk management, menu planning, and resident engagement while ensuring ethical practices and data confidentiality.
Tue, 27 May 2025, 14:30
Practical IT Skills Workshop - IT Systems and Devices
During this session, we'll delve into each aspect of the IT Systems and Devices section of the DSPT toolkit, providing detailed explanations and practical demonstrations on how to do the following:
- Set up multi-factor authentication
- Track and wipe content remotely from mobile devices
- Encrypt your devices
- Change passwords on networking components such as routers, switches, hubs, and firewalls
- Set up private browsing
- Assess and strengthen your passwords
- Optimize your device performance
- Back up data and conduct thorough testing to ensure its integrity.
Wed, 28 May 2025, 14:30
Mastering Cyber Security in Social Care: A Practical Guide
During this session, we will provide detailed explanations and practical demonstrations on
how to do the following:
- Set up multi-factor authentication
- Track and wipe content remotely from mobile devices
- Encrypt your devices
- Change passwords on networking components such as routers, switches, hubs, and firewalls
- Set up private browsing
- Assess and strengthen your passwords
- Optimize your device performance
- Back up data and conduct thorough testing to ensure its integrity.
Thu, 29 May 2025, 11:00
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CQC are developing a new approach to regulation called a single assessment framework. This applies to providers, local authorities and integrated care systems.
They will continue to use:
- five key questions (safe, effective, caring, responsive and well-led)
- four-point ratings scale (outstanding, good, requires improvement and inadequate).Under each key question there are a set of topic areas and quality statements. The statements describe what good care looks like and will link to the regulations.
What will be different?
- Gathering evidence: CQC gather evidence to support their judgements in a variety of ways and at different times – not just through on-site inspections. This means on-site inspections will support this activity, rather than being our primary way to collect evidence.
- Frequency of assessments: They will no longer use a service's rating as the main driver when deciding when we next need to assess. Evidence we collect or information we receive at any time can trigger an assessment.
- Assessing quality: Judgements about quality will be made more regularly, instead of only after an inspection. The assessments will be more structured and transparent, using evidence categories as part of the assessment framework and giving a score for what they find. hoping to make their decisions about ratings clearer and easier to understand.
The process will continue to be changed, refined and improved and our presentation will reflect this. If you want to hear the latest information on how the single assessment framework will work and what you need to do to prepare, this webinar is a MUST.
View videos and slides of previous presentations here.
Managing Personal Devices at Work - A Practical Session.
Integrate personal devices into the workplace while safeguarding data and ensuring compliance.
The Digital Switchover and its Impact on Social Care, 18/02/25
Generative Ai - Practical Applications in Social Care
Accessible Technology and Problem Solving in Adult Social Care
• Use technology to meet accessibility needs.
• Develop problem-solving strategies for technical challenges.
An Introduction into using Chatbot Artificial Intelligence:

INTERNET & WIFI EXPLAINED
John White, CSE Ltd gave a very informative presentation relating to Internet and WiFi, view the slides here:
John White, CSE Ltd provided us with a very useful and informative presentation relating to the upcoming Analogue to Digital telephone switch.
Karen Stevens, Skills for Care introduces the new CQC Self Assessment Toolkit along with the New Level 2 Care Certificate

Discover how PainChek is transforming pain assessment methods.

Data Security & Your Business Continuity Plan
What you need to know about Data Security and Your Business Continuity Plan
Single Assessment Framework - CQC Changes to Inspection Systems

Nobi - preventing falls, saving lives and improving compliance
Would you like to be able to spend more time with your residents, reduce falls by up to 80% and demonstrate greater levels of compliance?

CQC - New Webinar on the changes ahead

Dementia Dictionary
The Dementia Dictionary is the worlds first completely free to use resource helping people to learn the language of dementia and communicate more effectively with people living with dementia.
Join this event to learn more about how Dementia Dictionary can aid communication with people living with Dementia.

Lone Working
In social care many roles call for staff to work in isolation, whether within the service or in the community.
This places additional responsibilities and challenges on those staff members.
This session explores some of those issues particularly in relation to how to assess the potential areas of risk and mitigate against them.
We will place an emphasis on the requirements for keeping staff safe and keeping data secure.