Upcoming Events
We aim to bring you a selection of useful & informative training solutions, supplier presentations and our very popular webinars helping you with important issues such as Data Protection, Cyber Security, NHS Mail and EMar
FREE EVENTS FOR SUSSEX CARE PROVIDERS
With so much going on, why not follow our eventbrite page to be notified as soon as we launch a new event or download a poster for your noticeboard showing upcoming events:
Accessible Technology in Adult Social Care - Part 1 of 2
Tue, 23 Sept 2025, 11:00
This session covers essential accessible technology tools for inclusion, including
speech-to-text for communication, text-to-speech for vision or reading support, and
easy read options for clearer information. Learn how to customize devices with
features like larger text, voice control, and explore accessibility tools on popular platforms like iOS, Android, and Windows. We’ll also touch on digital accessibility standards to ensure inclusivity for all users.
WhatsApp in Care: Safe or Sorry?
Tue, 23 Sept 2025, 14:00
This session explores the use of WhatsApp in care settings, examining its safety,
legality, and compliance with GDPR. Learn what’s acceptable for care
communication, the risks to confidentiality and safeguarding, and real examples of
mistakes to avoid. We’ll also cover safer alternatives, practical policies, and what
CQC, the ICO, and your insurance provider expect from you. If WhatsApp is part of
your care communication, this session is for you.
Accessible Technology and Problem Solving in Adult Social Care Part 2 of 2
Thu, 25 Sept 2025, 14:00
Part two of our Accessible Technology and Problem Solving session focuses on tackling common tech issues in adult social care. We’ll cover troubleshooting internet problems, system errors, device glitches, and providing user support. Learn about backups, cybersecurity basics, and when to seek external help. This session will equip you with practical solutions to keep your tech running smoothly.

Online Safety Foundations
Tuesday, 7 October 2025 11:30
An interactive workshop guiding social care professionals through practical cyber security steps with hands-on demonstration
Communication at Work - OneDrive
Wednesday, 15 October 2025 11:00
Getting the Best Out of OneDrive - one hour. interactive workshop for social care
Digital Office Skills - Outlook
Wednesday, 15 October 2025 14:00
A hands-on workshop for social care staff to learn practical Outlook skills. Bring your laptop & work along with the trainer
Practical IT Skills Workshop - IT Systems and Devices
Friday, 17 October 2025 11:30
A hands-on workshop exploring essential IT skills for cyber and data security to safeguard your digital world.
Getting to Grips with ROPA and Information Asset Registers
Tuesday, 21 October 2025 14:00
Join us if you want to learn more about your legal obligations as a care provider under The General Data Protection (GDPR)
Artificial Intelligence and CQC AI Strategy
Thursday, 23 October 2025 14:00
Exploring what AI and CQC’s early thinking could mean for social care.
Interactive Workshop: Republish Your DSPT
Friday, 24 October 2025 11:00
Republish your DSPT, audit your answers, ask questions, and access in-depth support
Republish your DSPT in your lunch hour
Thursday, 30 October 2025 12:30
Republish your DSPT to standards met in your lunch hour.
CQC has developed a new approach to regulation called a single assessment framework. This applies to providers, local authorities and integrated care systems.
They will continue to use:
- five key questions (safe, effective, caring, responsive and well-led)
- four-point ratings scale (outstanding, good, requires improvement and inadequate).Under each key question there are a set of topic areas and quality statements. The statements describe what good care looks like and will link to the regulations.
What will be different?
- Gathering evidence: CQC gather evidence to support their judgements in a variety of ways and at different times – not just through on-site inspections. This means on-site inspections will support this activity, rather than being our primary way to collect evidence.
- Frequency of assessments: They will no longer use a service's rating as the main driver when deciding when we next need to assess. Evidence we collect or information we receive at any time can trigger an assessment.
- Assessing quality: Judgements about quality will be made more regularly, instead of only after an inspection. The assessments will be more structured and transparent, using evidence categories as part of the assessment framework and giving a score for what they find. hoping to make their decisions about ratings clearer and easier to understand.
The process will continue to be changed, refined and improved and our presentation will reflect this. If you want to hear the latest information on how the single assessment framework will work and what you need to do to prepare, this webinar is a MUST.
View videos and slides of previous presentations here.
Managing Cyber Security in Social Care
Managing Personal Devices at Work - A Practical Session.
Integrate personal devices into the workplace while safeguarding data and ensuring compliance.
The Digital Switchover and its Impact on Social Care, 18/02/25
Generative Ai - Practical Applications in Social Care
Accessible Technology and Problem Solving in Adult Social Care
• Use technology to meet accessibility needs.
• Develop problem-solving strategies for technical challenges.
An Introduction into using Chatbot Artificial Intelligence:

John White, CSE Ltd provided us with a very useful and informative presentation relating to the upcoming Analogue to Digital telephone switch.
Tel: 01444 238070 www.cse-ltd.co.uk
Unit D Consort Way, Burgess Hill, West Sussex, RH15 9TJ
Karen Stevens, Skills for Care introduces the new CQC Self Assessment Toolkit along with the New Level 2 Care Certificate

Discover how PainChek is transforming pain assessment methods.

Data Security & Your Business Continuity Plan
What you need to know about Data Security and Your Business Continuity Plan
Single Assessment Framework - CQC Changes to Inspection Systems
Nobi - preventing falls, saving lives and improving compliance
Would you like to be able to spend more time with your residents, reduce falls by up to 80% and demonstrate greater levels of compliance?

CQC - New Webinar on the changes ahead

Dementia Dictionary
The Dementia Dictionary is the worlds first completely free to use resource helping people to learn the language of dementia and communicate more effectively with people living with dementia.
Join this event to learn more about how Dementia Dictionary can aid communication with people living with Dementia.

Lone Working
In social care many roles call for staff to work in isolation, whether within the service or in the community.
This places additional responsibilities and challenges on those staff members.
This session explores some of those issues particularly in relation to how to assess the potential areas of risk and mitigate against them.
We will place an emphasis on the requirements for keeping staff safe and keeping data secure.