Improving your Digital Skills and Knowledge is an important part of embracing the changes ahead - we are here to help you!

Welcome to our comprehensive programme aimed at enhancing the digital skills of social care staff. Our programme is specifically tailored based on insights gathered directly from you, highlighting the critical need for improved skill sets among social care professionals.


Aligned with the Skills for Care Digital Skills Framework, our programme provides practical, hands-on learning experiences to master basic and intermediate digital skills. These skills are not only invaluable in the workplace but also in everyday life.


Key areas covered in our programme include proficiency in:

  • Word (intermediate level),
  • Excel (basic and intermediate levels),
  • PowerPoint,
  • OneNote,
  • Microsoft Teams,
  • Outlook,
  • OneDrive,
  • Cloud storage,
  • Zoom, and more.


Additionally, we offer essential support in cybersecurity awareness. Our expert trainers stress the importance of cybersecurity and offer practical assistance in developing business continuity plans to mitigate cyber threats and data loss risks.

We equip you with the knowledge and skills to effectively secure your IT systems and devices, including setting up multi-factor authentication, remotely tracking and wiping content from mobile devices, encrypting devices, managing passwords for networking components, setting up private browsing, assessing password strength, optimising device performance, and conducting thorough data backups.

Our programme extends to assisting with auditing policies related to data protection and cybersecurity. Our trainers can guide you through reviewing and strengthening your existing policies to ensure compliance and robust protection against potential threat.



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PLEASE NNOTE CHANGE OF EVENT TIME:
Wed, 28 Aug 2024 from 14:30 to 15:30

MS Word - Intermediate Level

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Take your Microsoft Word skills to the next level! In this session, we will dive deeper into formatting, styles, templates, and more.


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Thurs, August 29, 2024  14:30

Excel - power queries and pivot tables, your data transformation tools

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A deeper dive into the wonderful tool that is excel: power queries and pivot tables, your data transformation tools

Ready to take your PowerPoint skills to the next level? Watch our Intermediate Level workshop and become a presentation pro!



Microsoft OneNote - Unlock a powerful tool for everyday efficiency with OneNote:


Microsoft Word - increase your knowledge and learn more about what this programme offers:


Excel is a really useful programme.  In this session we explore some advanced features:


An Introduction into using Chatbot Artificial Intelligence.






Assistive Technology in Social Care

Learn how technology can improve the lives of individuals in need of social care.



If you missed our Communication at Work training event, watch it here.  Some excellent tips and guidance to improve digital communication skills within your team.


Whilst we provide hands-on live support, we do not offer e-learning. However, you can access e-learning modules through Skills for Care, the Barclays DigitalChampions Programme, the Cyber Security Centre, and the Digital Care Hub websites. These resources provide additional opportunities for learning and development, complementing our hands-on approach.


All of our resources, online sessions, and services are completely free of charge. Whether it's auditing, tailor-made sessions, or one-to-one visits, our aim is to empower you with essential digital skills, ensuring the safety and efficiency of your operations, at no cost to you.


How to apply for the Workplace Development Fund



Workplace Development Fund
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